OxyLeads FAQ

1. OxyLeads


1.1. What is OxyLeads?
OxyLeads is a business contact data provider that has various tools for different business needs.

1.2. Why does it work?
By creating your OxyLeads Prospector account, you can use various solutions and features:

  • OxyLeads Prospector – to search business contact database, build lead lists, create personalized email templates and use them for automated drip campaigns.
  • OxyLeads extension – to see business data about companies while browsing their websites and use it in OxyLeads Prospector.
  • MailGen – to find the email address of anyone based on their first name, last name and company website.

1.3. Why choose OxyLeads?
By using OxyLeads, you can take away the pressure of finding new leads and get an access to the most accurate and fresh business contact data.
With OxyLeads Prospector, your lead generation is faster and more efficient. Moreover, you can combine all prospecting tasks into one workflow and create a repeatable system that brings new clients and revenue every month.

1.4. Is this legal?
We search through more than 35 different sources and extract publicly available data. So, yes, using our business data platform is legal.

2. OxyLeads Prospector


2.1. Getting Started

2.1.1. How do I start using OxyLeads Prospector?
To sign up, go to https://prospector.oxyleads.com and use your Google account or fill in the registration form. Once you in, you can start searching through the full leads database.
To sign in, go to https://prospector.oxyleads.com and log in with your email address and password or continue with your Google account.

2.1.2. How do I reset my password?
Sign in and click on your email address in the top menu:

You will be asked to enter your current password, new password, and then repeat your new password.

Click on “Save Changes”. Your password is now updated.

2.1.3. How do I cancel or pause my account?
There’s no need to cancel or pause your account because you are using your credits only when generating email addresses.

2.2. How do I find leads?

2.2.1. How do I start using OxyLeads Prospector?
The first thing that you’ll now be asked to do in OxyLeads Prospector is to choose whether you want to search through the full lead database or look for leads in a particular company.

Use the Full Leads Database option if you’re interested in learning more about your market or if you’re looking for leads in a specific industry or with a particular position title.

Use the Company search option if you’re looking for leads in a particular company or if you want to use a certain company as your starting point for broader research.
For example, you can first look up a market leader, then check its competitors and build your lead lists from there.

Check this video to discover new leads in a specific industry or with a particular position title:

2.3. Using Search

2.3.1. What are search filters?
Currently, the initial search filters in OxyLeads Prospector are:

  • Position keywords
  • Position skills
  • Company industry
  • Company country
  • Company description keywords
  • Company technologies
  • Company size
  • Company revenue
  • Company funding

2.3.2. How do I save my search?
Once you set your filters and get search results, simply click on “Save search” on the search results page.

2.3.3. How can I update or change a saved search?
Click on “My Searches” in the top menu. Choose a saved search and click on “Go to search.”

Update filters or make other changes and then click on “Save Search”. Your changes will be saved as a new search.

2.3.4. How do I delete a saved search?
Click on “My Searches” in the top menu. Choose a saved search and click on “Remove.”

2.4. Creating Lists

2.4.1. How do I create a list?
First, set your filters and click “Search.” Then, create a new list by clicking on “New List:”

Enter a name for the list and click “Create:”

2.4.2. How do I add contacts to a list?
On the search results page, mark the check boxes next to the positions that you are willing to add to a list. Then, click on “Add Leads.”

Or you can add positions to your list one by one by clicking on the blue “+” sign:

2.4.3. How do I add a contact to a list when I have several lists saved?
First, select a list:

Then, mark the checkboxes next to the positions and click “Add” (or just click on the blue “+” sign).

OxyLeads Prospector is built in a way that building targeted lead lists is easy even if you’ve never used a business data platform before. Check this short video:

2.4.4. How do I delete a list?
Go to “My Lists”, choose the list, and click on “Remove”.

2.5. Company Profiles

2.5.1. Where do I find company profiles?
There are two ways how you can access company’s profile:

1. Enter company’s name or URL in the “Company Search” field and click “Search:”

Then, click on “Show company information:”

 2. You can access company’s profile at any time while searching for business contacts or working on your lists by simply clicking on the company’s name in the “Company Profile” column:

The new tab will open:

This is a quick video tour on how to find company info in OxyLeads Prospector:

2.5.2. Why should I use company profiles?
Company profiles can improve your prospecting game because you won’t need to check any other sources to find all the important information about your potential clients. Data points such as company industry, country, revenue, size or technologies used on the company’s website are now just a click away.
Moreover, company profiles allow you to see your prospect’s competitors. This feature can be immensely useful when you’re interested in targeting a certain vertical because by looking up only one company you can get a broader view of the whole industry and, if needed, find decision makers in each company and get their email addresses.

2.6. Generating Contacts

2.6.1. How do I generate contacts?
There are two options:

1. Click on the blue envelope icon in the search results page and generate an email for the position.

 2. Add several positions to a list, go to that list, mark as many positions as you want (or all of them) and click on “Get contacts.”

The contacts will start generating. You will be informed by email as soon as the generation is completed.

2.6.2. How long does it take to generate email addresses?
It depends on the size and content of your list (and a bit on the current weather conditions in our cloud). We will notify you via email when your emails are ready. It can take as short as a minute or, in some rare cases, as long as a few hours.

2.6.3. What is the difference between green and yellow emails?
In OxyLeads Prospector, you can get two types of contacts: green and yellow. Both types are of high quality, but yellow email addresses have a bit higher chance of bouncing. If you’re willing to accept this small risk, use yellow emails. If you want to reduce the risk of bounces, choose only green contacts.

2.6.4. Does OxyLeads Prospector return phone numbers?
No, only email addresses are currently available. We are working hard to make phone numbers available too.

2.6.5. Do you guarantee that emails you give me won’t bounce?
100% accurate lead lists don’t exist, and it’s completely normal to get some bounces. People are hired and fired; new positions are created; companies are acquired, etc. These kinds of changes are happening all the time. At OxyLeads, we are constantly validating contact and company information, but some discrepancies may occur.

2.7. Using MailMerge

2.7.1. What is MailMerge?
MailMerge is a feature that allows OxyLeads Prospector users to schedule email delivery, create personalized email templates, email campaigns, and get comprehensive statistics on key performance metrics.

2.7.2. Is MailMerge available to all OxyLeads Prospector users?
MailMerge is currently available only for those users who are using Google G Suite.

2.7.3. How do I start using MailMerge?
When using MailMerge for the first time, you’ll be asked to sign in with your Google account:

Once you’ve done this, go ahead and create your first MailMerge:
Click on the “New MailMerge” button.

Name your MailMerge and select a pre-saved OxyLeads Prospector list that will be used for your MailMerge contacts.

Then, create up to five email stages by setting up a personalized email, choosing a compelling subject line and by selecting the time when your email should be delivered.

Once you’ve set up your first stage, choose which recipients from stage one should get emails in the next stage.

After all stages have been created, click on the “Start MailMerge” button and use the reporting feature to monitor the success of your MailMerge. In the statistics page, you’ll see open rate, reply rate, bounce rate, and whether any of the MailMerge recipients clicked on the “unsubscribe” link.

2.7.4. How many email stages can I create?
With MailMerge you can create up to five scheduled email stages and set their delivery based on email recipients’ actions.

2.7.5. What are the email sending limits?
We’re not limiting email sending; however, since MailMerge is using Google as an email service provider, you should pay attention to limits of Google.

2.7.6. Can I upload my own contact list?
Yes, you can upload a .csv or .txt file, if you have the Premium or Enterprise pricing plan. Contact list must contain headings that describe column name. Required column – email and any other columns that you provide in your CSV can be used in MailMerge as well.

2.7.7. How can I personalize my emails?
You can use variables like {name}, {first_name}, {last_name}, {position}, {company_industry}, {company_name}, {company_country} in your editor. These variables will be replaced with lead data from OxyLeads Prospector.

2.8. Using Free Credits

2.8.1. What is a credit? How can I use it?
1 credit = 1 email address. A credit is used when an email address is successfully generated.

2.8.2. What can I do with my 5 free weekly credits?
You can generate 5 email addresses every week.

2.9. Data Sources

2.9.1. Where does OxyLeads Prospector get its data?
OxyLeads Prospector searches through more than 35 different sources. They include business information platforms, websites for web traffic data and analytics, jobs and recruiting sites, social networks, and more. Using AI and machine learning, we extract publicly available contact and company information, and constantly validate, check and update it.

2.9.2. How accurate is OxyLeads Prospector data?
Our raw data quality is on par with the data of the largest professional social networks. Our actively developed data enrichment algorithms increase the quality of data even further, and it is safe to say that our data quality is as good as it gets.

2.9.3. Why are some leads missing contacts?
It depends. Sometimes companies have strict contact policy, and all emails are delivered to a single inbox. From time to time administrators of company’s email service make misconfigurations, or sometimes the person is no longer with the company, but publicly available data is not updated yet.

3. MailGen


3.1. What is MailGen?
Mailgen is a free email checker that helps find and verify email addresses of anyone based on their first name, last name and company website.

4. OxyLeads Prospector Extension


4.1. Is the Chrome extension free to use?
Yes, it’s absolutely free to use.

4.2. How to find contact info with OxyLeads Prospector extension?
While browsing the website of your potential customer or competitor, simply click on the OxyLeads Prospector icon in your browser. The pop-up with the contact data of your prospect’s staff will appear on the top-right side of your screen.

4.3. Is this extension available on browsers other than Chrome?
Right now the OxyLeads Prospector extension is available only in Chrome.

5. Pricing


5.1. How much does OxyLeads Prospector cost?
You can try OxyLeads for free – simply choose the Basic pricing plan. Later, you can upgrade based on your company needs. Check our pricing plans.

5.2. Does OxyLeads Prospector offer a free trial?
After signing up, you’ll get 5 free credits every week. Use them to identify potential clients and to generate their email addresses.

5.3. How can I see a live demo?
Please get in touch with our sales team via [email protected]